容量が足りません

アカウントのストレージがいっぱいになっていて、その理由がわからない場合、このガイドをご利用ください。

ストレージに影響を与えるもの

• インベントリに保存されたアイテム
• フレンドから送信したアイテム
• フレンドに送信したボイスメッセージ
• ワールドとそのコンテンツ

ストレージはどのように計算されるのですか？

保管容量の計算は、可能な限りアセットを重複させないようにするため、非常に複雑です。つまり、個々のアイテムがどれくらいの容量を占めるかを正確に答えることは難しいのです。

A few good pointers are that:

• If an item is unique to you, as in no one else has a copy of it. Then it will take up the full storage amount
• If you save multiple copies of an item with subtle or small changes, then the new copies will take up less storage than the original item as we'll de-duplicate things like Meshes and Textures.

How to reduce your storage use?

1. Delete items in your inventory that you are not using
2. Delete worlds that you have saved that you are not using
   • Deleting the world orb is not enough you need to actually delete the world. There is a tutorial from ProbablePrime.

How to identify what is taking up storage?

If you're unsure what is taking up storage on your account, then you can follow these steps:

1. Inside Neos, open up the contacts tab and selecting the "Neos" user. This is a bot and you can send it commands.
2. Send it the command: /requestRecordUsageReport
3. This will email you a report about what is using up the most storage on your account, you can use this to identify what you might need to clear up.

How to avoid using storage?

• Don't save everything you see, you can usually find it in public folders, or re-get it later.
• Avoid saving large items to your worlds.
• Avoid saving videos and pictures to your inventory or worlds. Export Images to your computer.