Full Storage
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If your account storage is full and you're not sure why, this guide is for you.
Things that affect storage
- Items saved to your inventory
- Items sent to Contacts
- Voice messages sent to contacts
- Worlds and their contents
How storage is calculated?
Storage calculations are quite complicated as we try to de-duplicate assets as much as possible. This means it is difficult to answer exactly how much an individual item will take up.
A few good pointers are that:
- If an item is unique to you, as in no one else has a copy of it. Then it will take up the full storage amount
- If you save multiple copies of an item with subtle or small changes, then the new copies will take up less storage than the original item as we'll de-duplicate things like Meshes and Textures.
How to reduce your storage use?
- Delete items in your inventory that you are not using
- Delete worlds that you have saved that you are not using
- Deleting the world orb is not enough you need to actually delete the world. There is a tutorial from ProbablePrime.
How to identify what is taking up storage?
If you're unsure what is taking up storage on your account, then you can follow these steps:
- Inside Neos, open up the contacts tab and selecting the "Neos" user. This is a bot and you can send it commands.
- Send it the command:
/requestRecordUsageReport - This will email you a report about what is using up the most storage on your account, you can use this to identify what you might need to clear up.
How to avoid using storage?
- Don't save everything you see, you can usually find it in public folders, or re-get it later.
- Avoid saving large items to your worlds.
- Avoid saving videos and pictures to your inventory or worlds. Export Images to your computer.