Difference between revisions of "Full Storage"
Jump to navigation
Jump to search
(Marked this version for translation) |
|||
Line 1: | Line 1: | ||
<languages/> | <languages/> | ||
<translate> | <translate> | ||
+ | <!--T:1--> | ||
If your account storage is full and you're not sure why, this guide is for you. | If your account storage is full and you're not sure why, this guide is for you. | ||
− | = Things that affect storage = | + | = Things that affect storage = <!--T:2--> |
* Items saved to your inventory | * Items saved to your inventory | ||
* Items sent to Contacts | * Items sent to Contacts | ||
Line 9: | Line 10: | ||
* Worlds and their contents | * Worlds and their contents | ||
− | = How storage is calculated? = | + | = How storage is calculated? = <!--T:3--> |
Storage calculations are quite complicated as we try to de-duplicate assets as much as possible. This means it is difficult to answer exactly how much an individual item will take up. | Storage calculations are quite complicated as we try to de-duplicate assets as much as possible. This means it is difficult to answer exactly how much an individual item will take up. | ||
+ | <!--T:4--> | ||
A few good pointers are that: | A few good pointers are that: | ||
* If an item is unique to you, as in no one else has a copy of it. Then it will take up the full storage amount | * If an item is unique to you, as in no one else has a copy of it. Then it will take up the full storage amount | ||
* If you save multiple copies of an item with subtle or small changes, then the new copies will take up less storage than the original item as we'll de-duplicate things like Meshes and Textures. | * If you save multiple copies of an item with subtle or small changes, then the new copies will take up less storage than the original item as we'll de-duplicate things like Meshes and Textures. | ||
− | = How to reduce your storage use? = | + | = How to reduce your storage use? = <!--T:5--> |
# Delete items in your inventory that you are not using | # Delete items in your inventory that you are not using | ||
# Delete worlds that you have saved that you are not using | # Delete worlds that you have saved that you are not using | ||
#* Deleting the world orb is not enough you need to actually delete the world. There is a [https://youtu.be/S5nchVgv9to| tutorial from ProbablePrime]. | #* Deleting the world orb is not enough you need to actually delete the world. There is a [https://youtu.be/S5nchVgv9to| tutorial from ProbablePrime]. | ||
− | = How to identify what is taking up storage? = | + | = How to identify what is taking up storage? = <!--T:6--> |
If you're unsure what is taking up storage on your account, then you can follow these steps: | If you're unsure what is taking up storage on your account, then you can follow these steps: | ||
# Inside Neos, open up the contacts tab and selecting the "Neos" user. This is a bot and you can send it commands. | # Inside Neos, open up the contacts tab and selecting the "Neos" user. This is a bot and you can send it commands. | ||
Line 27: | Line 29: | ||
# This will email you a report about what is using up the most storage on your account, you can use this to identify what you might need to clear up. | # This will email you a report about what is using up the most storage on your account, you can use this to identify what you might need to clear up. | ||
− | = How to avoid using storage? = | + | = How to avoid using storage? = <!--T:7--> |
* Don't save everything you see, you can usually find it in public folders, or re-get it later. | * Don't save everything you see, you can usually find it in public folders, or re-get it later. | ||
* Avoid saving large items to your worlds. | * Avoid saving large items to your worlds. | ||
Line 33: | Line 35: | ||
+ | <!--T:8--> | ||
[[Category:Troubleshooting]] | [[Category:Troubleshooting]] | ||
</translate> | </translate> |
Latest revision as of 16:51, 28 February 2023
If your account storage is full and you're not sure why, this guide is for you.
Things that affect storage
- Items saved to your inventory
- Items sent to Contacts
- Voice messages sent to contacts
- Worlds and their contents
How storage is calculated?
Storage calculations are quite complicated as we try to de-duplicate assets as much as possible. This means it is difficult to answer exactly how much an individual item will take up.
A few good pointers are that:
- If an item is unique to you, as in no one else has a copy of it. Then it will take up the full storage amount
- If you save multiple copies of an item with subtle or small changes, then the new copies will take up less storage than the original item as we'll de-duplicate things like Meshes and Textures.
How to reduce your storage use?
- Delete items in your inventory that you are not using
- Delete worlds that you have saved that you are not using
- Deleting the world orb is not enough you need to actually delete the world. There is a tutorial from ProbablePrime.
How to identify what is taking up storage?
If you're unsure what is taking up storage on your account, then you can follow these steps:
- Inside Neos, open up the contacts tab and selecting the "Neos" user. This is a bot and you can send it commands.
- Send it the command:
/requestRecordUsageReport
- This will email you a report about what is using up the most storage on your account, you can use this to identify what you might need to clear up.
How to avoid using storage?
- Don't save everything you see, you can usually find it in public folders, or re-get it later.
- Avoid saving large items to your worlds.
- Avoid saving videos and pictures to your inventory or worlds. Export Images to your computer.