Difference between revisions of "Clear your database"
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# Will require you to do the Metaverse Training Center tutorial again. (This can be skipped by using the <code>-SkipIntroTutorial</code> [[Command Line Arguments|command line argument]]. | # Will require you to do the Metaverse Training Center tutorial again. (This can be skipped by using the <code>-SkipIntroTutorial</code> [[Command Line Arguments|command line argument]]. | ||
− | = Steps = <!--T:4--> | + | = Steps for Windows = <!--T:4--> |
# Push Windows Key + R. | # Push Windows Key + R. | ||
# Type/Copy this <code>%USERPROFILE%\AppData\LocalLow\</code> into the Run box that appears. | # Type/Copy this <code>%USERPROFILE%\AppData\LocalLow\</code> into the Run box that appears. | ||
# Press Enter or the Ok button. | # Press Enter or the Ok button. | ||
− | # If | + | # If you want to you can copy or backup the "Solirax" folder, but this is not required. |
− | # Delete the folder. | + | # Delete the "Solirax" folder. |
# Restart Neos. | # Restart Neos. | ||
− | = Regularly doing this? = <!--T: | + | = Steps for SteamDeck= |
+ | SteamDeck Users have two flavors of NeosVR. | ||
+ | The Steam OS ARC Linux version that installs files on a "Normal" location and the Proton (Wine) version. | ||
+ | In both cases it's required to use the Steam OS in desktop mode to get to these locations. | ||
+ | |||
+ | For Proton on SteamDeck: [file location /home/deck/.local/share/Steam/steamapps/compatdata/740250/pfx/drive_c/users/steamuser/AppData/LocalLow/] | ||
+ | #Start the Steam OS in Desktop mode | ||
+ | #In the file browser make sure you "Show Hidden Files" | ||
+ | #Navigate with the file browser to: <code>/home/deck/.local/share/Steam/steamapps/compatdata/740250/pfx/drive_c/users/steamuser/AppData/LocalLow/</code> | ||
+ | # If you want to you can copy or backup the "Solirax" folder, but this is not required. | ||
+ | #Delete the folder "Solirax" | ||
+ | |||
+ | = Regularly doing this? = <!--T:6--> | ||
You should '''NOT''' be doing this regularly. If you are needing to, please ask in the [https://discord.gg/neosvr discord] or open a [https://github.com/Neos-Metaverse/NeosPublic/issues/new?assignees=&labels=Bug&template=bug_report.yml bug] on our issue tracker. This is NOT normal and represents a problem that we'd like to resolve. | You should '''NOT''' be doing this regularly. If you are needing to, please ask in the [https://discord.gg/neosvr discord] or open a [https://github.com/Neos-Metaverse/NeosPublic/issues/new?assignees=&labels=Bug&template=bug_report.yml bug] on our issue tracker. This is NOT normal and represents a problem that we'd like to resolve. | ||
Latest revision as of 10:23, 22 June 2023
If all else fails, you'll need to clear your database.
Only do this if
- You've tried everything else.
- You've tried speaking to the community in the Discord.
- You understand the consequences.
- You're not doing this regularly.
Consequences
Doing this:
- May lead to data loss including:
- Wiping your Local Home
- Resetting your Settings
- Deleting anything not successfully synced to the Neos Cloud
- Will require you to login again
- Will reset your Neos Machine ID
- Will require you to do the Metaverse Training Center tutorial again. (This can be skipped by using the
-SkipIntroTutorial
command line argument.
Steps for Windows
- Push Windows Key + R.
- Type/Copy this
%USERPROFILE%\AppData\LocalLow\
into the Run box that appears. - Press Enter or the Ok button.
- If you want to you can copy or backup the "Solirax" folder, but this is not required.
- Delete the "Solirax" folder.
- Restart Neos.
Steps for SteamDeck
SteamDeck Users have two flavors of NeosVR. The Steam OS ARC Linux version that installs files on a "Normal" location and the Proton (Wine) version. In both cases it's required to use the Steam OS in desktop mode to get to these locations.
For Proton on SteamDeck: [file location /home/deck/.local/share/Steam/steamapps/compatdata/740250/pfx/drive_c/users/steamuser/AppData/LocalLow/]
- Start the Steam OS in Desktop mode
- In the file browser make sure you "Show Hidden Files"
- Navigate with the file browser to:
/home/deck/.local/share/Steam/steamapps/compatdata/740250/pfx/drive_c/users/steamuser/AppData/LocalLow/
- If you want to you can copy or backup the "Solirax" folder, but this is not required.
- Delete the folder "Solirax"
Regularly doing this?
You should NOT be doing this regularly. If you are needing to, please ask in the discord or open a bug on our issue tracker. This is NOT normal and represents a problem that we'd like to resolve.