Synchronize your Clock

Neos requires a synchronized computer clock for many operations, including:

• Logging In
• Joining Sessions
• Loading Assets
• Sending Messages

Even a small synchronization drift can cause issues.

Checking your clock sync

1. Visit Time.is.
2. The top left of this site will show how out of sync your clock is.

To re-sync your clock

To fix this:

1. Right click your clock in your system tray and right click it.
2. Select "Adjust Date/Time".
3. Ensure "Set the time automatically" is turned on.
4. Ensure your time zone is set correctly.
5. Under "Synchronize your clock" press the "Sync Now" button.
6. Restart Neos.