Difference between revisions of "Synchronize your Clock"

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(Created page with "Neos requires a synchronized computer clock for many operations, including: * Logging In * Joining Sessions * Loading Assets * Sending Messages Even a small synchronization d...")
 
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Neos requires a synchronized computer clock for many operations, including:
 
Neos requires a synchronized computer clock for many operations, including:
 
* Logging In
 
* Logging In
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* Sending Messages
 
* Sending Messages
  
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Even a small synchronization drift can cause issues. To fix this, follow this guide.
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Even a small synchronization drift can cause issues.  
  
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= Checking your clock sync = <!--T:3-->
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# Visit [https://time.is Time.is].
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# The top left of this site will show how out of sync your clock is.
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= To re-sync your clock = <!--T:4-->
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To fix this:
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# Right click your clock in your system tray and right click it.
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# Select "Adjust Date/Time".
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# Ensure "Set the time automatically" is turned on.
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# Ensure your time zone is set correctly.
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# Under "Synchronize your clock" press the "Sync Now" button.
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# Restart Neos.
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[[File:SynchronizeYourClock.png|800px]]
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[[Category:Troubleshooting]]
 
[[Category:Troubleshooting]]
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Latest revision as of 10:39, 4 October 2022

Other languages:
English • ‎日本語

Neos requires a synchronized computer clock for many operations, including:

  • Logging In
  • Joining Sessions
  • Loading Assets
  • Sending Messages

Even a small synchronization drift can cause issues.

Checking your clock sync

  1. Visit Time.is.
  2. The top left of this site will show how out of sync your clock is.

To re-sync your clock

To fix this:

  1. Right click your clock in your system tray and right click it.
  2. Select "Adjust Date/Time".
  3. Ensure "Set the time automatically" is turned on.
  4. Ensure your time zone is set correctly.
  5. Under "Synchronize your clock" press the "Sync Now" button.
  6. Restart Neos.

SynchronizeYourClock.png

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