Difference between revisions of "Synchronize your Clock"

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* Sending Messages
 
* Sending Messages
  
Even a small synchronization drift can cause issues. To fix this, follow this guide.
+
Even a small synchronization drift can cause issues.  
  
# Right click your clock in your system tray and right click it
+
= Checking your clock sync =
# Select "Adjust Date/Time"
+
# Visit [https://time.is Time.is]].
# Ensure "Set the time automatically" is turned on
+
# The top left of this site will show how out of sync your clock is.
# Ensure your time zone is set correctly
+
 
# Under "Synchronize your clock" press the "Sync Now" button
+
= To re-sync your clock =
# Restart Neos
+
 
 +
To fix this:
 +
# Right click your clock in your system tray and right click it.
 +
# Select "Adjust Date/Time".
 +
# Ensure "Set the time automatically" is turned on.
 +
# Ensure your time zone is set correctly.
 +
# Under "Synchronize your clock" press the "Sync Now" button.
 +
# Restart Neos.
 
[[File:SynchronizeYourClock.png|800px]]
 
[[File:SynchronizeYourClock.png|800px]]
 
  
 
[[Category:Troubleshooting]]
 
[[Category:Troubleshooting]]

Revision as of 11:20, 21 August 2022

Neos requires a synchronized computer clock for many operations, including:

  • Logging In
  • Joining Sessions
  • Loading Assets
  • Sending Messages

Even a small synchronization drift can cause issues.

Checking your clock sync

  1. Visit Time.is].
  2. The top left of this site will show how out of sync your clock is.

To re-sync your clock

To fix this:

  1. Right click your clock in your system tray and right click it.
  2. Select "Adjust Date/Time".
  3. Ensure "Set the time automatically" is turned on.
  4. Ensure your time zone is set correctly.
  5. Under "Synchronize your clock" press the "Sync Now" button.
  6. Restart Neos.

SynchronizeYourClock.png