同步卡住
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Outdated translations are marked like this.
有時,當您的帳戶正在同步,儀錶板上顯示的同步狀態會定格在某個百分比(通常在10%)。這說明同步出現了問題,正在停止或暫停同步過程。
確保您正在閱讀正確的指南
在我們有多個關於同步問題的解決指南,在繼續閱讀之前,請確保你正閱讀的是為你的問題準備的,要查看同步問題總覽,請前往 同步錯誤。
這些問題略有不同,可能需要不同的步驟,因此我們將它們分成單獨的指南。
DO NOT
- Delete your Neos data/database or cache files. Doing this will likely make you lose your unsynced items, and can cause other side effects
- Try to save and sync any more items/worlds. Doing this will add to your sync queue and if your items/worlds are not syncing properly.
- Click "Exit & Save Homes". Doing this will also add to your sync queue.
- Send any objects or voice messages through the Contacts tab. Doing this will also add to your sync queue and will not send until any syncing issues are fixed.
- Change any settings. Doing this will also add to your sync queue and will not save properly until any syncing issues are fixed.
- Reinstall Neos. Doing this does not help syncing issues, as these are stored in a separate location.
診斷一次卡住的同步
修復同步卡住的第一步,是確認它真的卡住了。有時同步可能需要很長時間,或者看起來卡住了,但其實只是它太慢了。跟隨以下步驟來確認問題:
- 檢查儀錶盤中的同步狀態。它位於儀錶盤的頂欄中,通常顯示為「已同步」
- 如果它顯示「同步中」,並且後面跟著一個百分比進度,看看進度是否正在變化或是增加。等幾分鐘後再看看以確保它不只是太慢了。
- 如果它還是不動,那麼你的同步進度卡住了!
修復卡住的同步
修復一次正卡住的同步有點挑戰性,具體取決於問題所在,因此請務必按照我們的步驟操作。
First, let's try some steps which are common to many sync issues:
- Try restarting Neos, this will re-start the sync process and can sometimes get it unstuck.
- Try disabling any mods, plugins or other modifications you have made to Neos, these may affect syncing.
- 檢查你的 日誌文件
- 那個離同步卡住時間最近的、其中包含了卡住的同步信息的文件,是你需要檢查的。
- 瀏覽日誌文件並尋找問題所在,如果你不確定該怎麼做,嘗試在 Discord 問問,或者找其他能夠幫助你定位到同步卡住信息的人。
- 一旦你找到了關於同步卡住的信息,跟著下面你認為與日誌中錯誤信息最相關的章節來排查問題。
Common Stuck Sync Causes
Name/Link | Example Log File contents | Description |
---|---|---|
Out Of Space | Fail Reason: Out of space |
Your, Neos Account's storage is full. Read the Out Of Space page for more help. |
Too Many Requests | Fail Reason: Response status code does not indicate success: TooManyRequests (429); |
Your computer is making too many requests to Neos at the moment. Read the Too Many Requests for more help. |
Conflict | Anything that has the word "Conflict" | Your have a sync conflict, read the Conflict page for more help. |
其他的問題
如果以上情況都對應不上你的問題, 請在我們的問題跟蹤平台上或我們的 Discord 中向我們報告。無論你在這兩者中的哪個平台報告,都請務必提供 日誌文件.