Difference between revisions of "Clear your database"
Jump to navigation
Jump to search
Line 13: | Line 13: | ||
Doing this: | Doing this: | ||
# '''May lead to data loss''' including: | # '''May lead to data loss''' including: | ||
− | #* Wiping your Local Home | + | #* Wiping your [[Homes#Local Home|Local Home]] |
#* Resetting your Settings | #* Resetting your Settings | ||
#* Deleting anything not successfully synced to the Neos Cloud | #* Deleting anything not successfully synced to the Neos Cloud | ||
Line 22: | Line 22: | ||
= Steps = | = Steps = | ||
# Push Windows Key + R. | # Push Windows Key + R. | ||
− | # Type/Copy this <code>%USERPROFILE%\AppData\LocalLow | + | # Type/Copy this <code>%USERPROFILE%\AppData\LocalLow\</code> into the Run box that appears. |
# Press Enter or the Ok button. | # Press Enter or the Ok button. | ||
− | # If desired, copy or backup the " | + | # If desired, copy or backup the "Solirax" folder. |
# Delete the folder. | # Delete the folder. | ||
# Restart Neos. | # Restart Neos. |
Revision as of 03:24, 29 August 2022
If all else fails, you'll need to clear your database.
Only do this if
- You've tried everything else.
- You've tried speaking to the community in the Discord.
- You understand the consequences.
- You're not doing this regularly.
Consequences
Doing this:
- May lead to data loss including:
- Wiping your Local Home
- Resetting your Settings
- Deleting anything not successfully synced to the Neos Cloud
- Will require you to login again
- Will reset your Neos Machine ID
- Will require you to do the Metaverse Training Center tutorial again. (This can be skipped by using the
-SkipIntroTutorial
command line argument.
Steps
- Push Windows Key + R.
- Type/Copy this
%USERPROFILE%\AppData\LocalLow\
into the Run box that appears. - Press Enter or the Ok button.
- If desired, copy or backup the "Solirax" folder.
- Delete the folder.
- Restart Neos.
Regularly doing this?
You should NOT be doing this regularly. If you are needing to, please ask in the discord or open a bug on our issue tracker. This is NOT normal and represents a problem that we'd like to resolve.