Difference between revisions of "Clear your database"

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= '''Only do this if''' =
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= Only do this if =
 
# You've tried [[:Category:Troubleshooting|everything else]].
 
# You've tried [[:Category:Troubleshooting|everything else]].
 
# You've tried speaking to the community in the [https://discord.gg/neosvr|Neos Discord].
 
# You've tried speaking to the community in the [https://discord.gg/neosvr|Neos Discord].
 
# You understand the [[#Consequences|consequences]].
 
# You understand the [[#Consequences|consequences]].
# You're not doing this regularly.
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# You're not doing this [[#Regularly_doing_this.3F|regularly]].
 
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Revision as of 10:49, 21 August 2022

If all else fails, you'll need to clear your database.

Only do this if

  1. You've tried everything else.
  2. You've tried speaking to the community in the Discord.
  3. You understand the consequences.
  4. You're not doing this regularly.

Consequences

Doing this:

  1. May lead to data loss, such as loss of items, avatars, worlds
  2. Will require you to login again
  3. Will reset your Neos Machine ID
  4. Will require you to do the Metaverse Training Center tutorial again. (This can be skipped by using the -SkipIntroTutorial command line argument.

Steps

  1. Push Windows Key + R.
  2. Type/Copy this %USERPROFILE%\AppData\LocalLow\Solirax\ into the Run box that appears.
  3. Press Enter or the Ok button.
  4. If desired, copy or backup the "NeosVR" folder.
  5. Delete the folder.
  6. Restart Neos.

Regularly doing this?