Difference between revisions of "Clear your Cache"

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Clearing your Neos cache should be the '''ONE OF THE LAST THINGS''' that you do after trying [[:Category:Troubleshooting|other troubleshooting steps]]. If you have '''not''', tried other steps then '''STOP'''.
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You may want to clear your cache for different reasons:
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# To save drive space - This is fine carry on
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# To fix an issue - Make sure you've tried [[:Category:Troubleshooting|other other troubleshooting steps]] first.
  
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If you're sure you need to do this then:
 
If you're sure you need to do this then:
 
# Push Windows Key + R
 
# Push Windows Key + R
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# Hold Shift and then press Delete. This will skip the recycle bin as the cache can be quite large and is comprised of temporary files.
 
# Hold Shift and then press Delete. This will skip the recycle bin as the cache can be quite large and is comprised of temporary files.
  
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= Regularly doing this? = <!--T:3-->
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You should ideally, '''NOT''' be doing this regularly. If it's to save drive space then you may want to consider [[Relocate Neos Folders|relocating your Neos folders]]. However if its to resolve another issue that regularly occurs, please ask in the [https://discord.gg/neosvr discord] or open a [https://github.com/Neos-Metaverse/NeosPublic/issues/new?assignees=&labels=Bug&template=bug_report.yml bug] on our issue tracker.
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[[Category:Troubleshooting]]
 
[[Category:Troubleshooting]]
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Revision as of 10:24, 4 October 2022

Other languages:
English • ‎日本語 • ‎한국어

You may want to clear your cache for different reasons:

  1. To save drive space - This is fine carry on
  2. To fix an issue - Make sure you've tried other other troubleshooting steps first.

If you're sure you need to do this then:

  1. Push Windows Key + R
  2. Type/Copy this %USERPROFILE%\AppData\Local\Temp\Solirax\NeosVR into the Run box that appears
  3. Press Enter or the Ok button
  4. Select the "Cache" folder
  5. Hold Shift and then press Delete. This will skip the recycle bin as the cache can be quite large and is comprised of temporary files.

Regularly doing this?

You should ideally, NOT be doing this regularly. If it's to save drive space then you may want to consider relocating your Neos folders. However if its to resolve another issue that regularly occurs, please ask in the discord or open a bug on our issue tracker.