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The Neos Moderation Team's Weekly office hours.

Here are the notes from 22 Jan 2023.

These are rough notes typed by CanadianGit, shamelessly stealing ProbablePrime's formatting. If there are errors please edit away!


Please do remember to check our Roadmaps as a lot of questions here are partially covered there. Do continue to ask them but the roadmaps are there for you to read:

Please make tickets! We love tickets!.

The next Moderation Team Office hours will be back next week!


epicEaston197 — Today at 16:03 I've been seeing in Neos that people think Contacts + sessions are considered private which they aren't do you mind reminding people of that

  • We have a separate private session setting that can be found in session settings. More broadly, if people think contacts+ sessions are appropriate for Adult Content, I would highlight that for Adult Content we require sessions to be hidden from public view, that all users present consent to the content, and all users are 18 years of age.

SnowyTheDragon — Today at 16:03 what PSA? haven't been in an office hours thing in a while

  • We are explaining some finer nuances of the harassment guidelines.

Alps Splash — Today at 16:07 If the harasser is preventing you from telling them to stop, how would you go about handle that situation?

  • Aside from leaving the session, submit a ticket to moderation. A user limiting your ability to request they stop an action while also doing it to you would certainly meet our criteria for harassment.

Alps Splash — Today at 16:11 Will there be button in the home menu to report or have just missed it?

  • There is a spawnable link in the Neos Essentials folder.

Char1ika1 — Today at 16:11 Just would like to hear your thoughts on.. if the harasser is the session host, im assuming at that point getting out of the session (since you cant self moderate) would be the best bet and submitting a ticket.

  • Correct, though it is worth noting a harassing user being a host does not mean they are not engaged in harassment.

epicEaston197 — Today at 16:12 Q: can we send a moderation ticket and game using the Neos API? if we can we can make a facet in-game to make moderation tickets

  • No at the moment, though bringing the reporting interface in game remains a requested feature for future development.

Alps Splash — Today at 16:14 Is there any tools that you started out with, is now dearly missed?

  • No - generally, moderation has only seen their tooling improve.

Alps Splash — Today at 16:19 going with the mall cop theme, if there was to be a huge event like a band or concert, would the could the moderators be assigned or would it be a volunteer sort of situation?

  • It is possible events will elect to have 'beat cop' mods, and may request volunteers from the Neos Mod team to assist with this, but there's no standard for any event. They would need to reach out to us and discuss this beforehand, and it shouldn't be assumed that mods you see at an event at 'working' the event.

Alps Splash — Today at 16:21 How easy is it for you to do clean up if its a logix project goes horribly wrong?

  • Rather varies based on how things go horribly wrong.

Alps Splash — Today at 16:26 if advertisements start to become a thing is neos will they have their own moderation specially if it helps neos financially?

  • We can expect as advertisements mature in Neos that additional guidelines will be written as needed. For now, any ads you would post within Neos are required to follow our content guidelines.