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The Neos Moderation Team's Weekly office hours.

Here are the notes from 14 Aug 2022.

These are rough notes typed by CanadianGit, shamelessly stealing ProbablePrime's formatting. If there are errors please edit away!


Please do remember to check our Roadmaps as a lot of questions here are partially covered there. Do continue to ask them but the roadmaps are there for you to read:

Please make tickets! We love tickets!.

The next Moderation Team Office hours will be back next week!


Revi — Today at 16:01 A lotta new users, do we have enough moderators?

  • We currently do, though we will open a new applications if the need for more mods arise.

AnadiaShark — Today at 16:03 Question: In - - under Adult Content, point 3-1-4 "Wearing an item that is merely associated with a fetish or kink does not meet these criteria." what exactly does that specify, does it mean people can ware ball gags in public?

  • It means we predominantly issue account restrictions based on actions - an item associated with a kink or fetish not being used in any sexualize way is not an issue own its own.

Revi — Today at 16:06 maybe advertise the website more? I don't think new users know about it. is it even in the tutorial?

  • There are basic links to the guidelines and moderation in Neos worlds such as the MTC and in our folders such as Neos Essentials. We hope to provide more access in the future.

rampa_3 (UTC +1, DST UTC +2) — Today at 16:08 Talking about that Veer, how about putting here YAG or other custom commands bot for this?

  • We're currently looking at options to set up those commands right now.

OracleofSorrow — Today at 16:08 I'm still new to Neos but maybe a Main Menu facet that links to the site labeled as "Moderation" or 'Help" ? I don't know if something that simple would work but its the first thought I have.

  • Bringing links for moderation into the default dash is an option once development resume, and we have plans to allow for reporting users on platform.

ᚻᛁᛣᚪᚱᛁᚾᚩ ᛋᚩᚱᚪ — Today at 16:13 (Sora) Q: in future after dumpster fire thing is over and we got update + more player in big number did you planing to deploy more Moderators?

  • Yes, we will increase the moderation team as the userbase grows.

rampa_3 (UTC +1, DST UTC +2) — Today at 16:14 I mentioned a little too late last time, that with the influx of new users, it might be good idea to revamp and resurrect mentor signal system - any input on that? I think doing a discussion session as before the 1st pilot run might be worth.

  • The mentor lead team are keeping it in mind, but are not planning to reintroduce it right now.

Kris — Today at 16:14 is there a list of sorts to let us know what falls under "mentor" vs "moderator"?\

  • You can find information on the mentors and moderators on the wiki under their respective pages.

rat — Today at 16:17 piggyback off of this question: how does this policy work for components/items/slots that are not visible, or are disabled, that exist on an avatar that meet this association?

  • Items, avatars, and slots that meet the criteria for Adult Content cannot be brought into worlds that do not meet the requirements for Adult Content regardless of how it is hidden, obscured, or otherwise made to appear absent.

LegoCreator768 — Today at 16:19 Q: Why aren't platforms like Neos and VRChat 18+ to keep people safe and things less complicated?

  • A number of reasons from difficulties in setting it up to a general disinteresting in completely removing minors from a creative platform.

ᚻᛁᛣᚪᚱᛁᚾᚩ ᛋᚩᚱᚪ — Today at 16:20 (Sora) Q: did you planing to put back mentors button in M.T.C? so new comer can press it for help and it gonna random mail invite to mentors that online.

  • It may return at some point in the future, but the current button simply sends users to the questions channel in the discord.

NoUserFound — Today at 16:22 Couldn’t you do something that’s similar to how Chillout vr deals with nsfw content?

  • It's an option after we have content tagging implemented, but not currently how we're planning on addressing Adult Content.

EggRollForce — Today at 16:23 For the mentor applications, what should a user be looking for if they fill out the application form?

  • A general interest in volunteering, of course, but also any history working with teams, volunteering, or customer service.

Kris — Today at 16:24 Q: are there content concerns with the VRC porting going on? griefing and craser avis specifically?

  • Nothing has stood out from a moderation ticket perspective.

aquafires — Today at 16:26 are there plans to be able to block users so you cant hear or see them like vrc?

  • Yes - you can find more information on the Github.

aquafires — Today at 16:29 will there be any plans to optimize by shielding you from intense avatars

  • We are not currently planning to profile and rate avatars ourselves, though some features such as user blocking may assist in reducing the impact of particularly heavy avatars.

NoUserFound — Today at 16:32 let’s say a person unintentionally crash’s someone’s game because of a bugged avatar or item would they get banned ?

  • If an action is unintentional we tend not to issue account restrictions, though this may not hold true in cases of extremely reckless behaviour.